At pk78, your privacy matters as much as your winnings. This Privacy Policy explains exactly what personal data pk78 collects from players in Pakistan, how that data is used, who it may be shared with, and the rights you hold over your own information.
pk78 ("we", "us", "our") operates Pakistan's premier online casino and sports betting platform at pk78.ws. We are fully committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy sets out a transparent, plain-English account of our data practices — no confusing legalese, no hidden clauses.
This policy applies to all users of the pk78 website and platform, including registered players, visitors who browse without registering, and anyone who contacts our customer support team. By accessing or using pk78, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein.
pk78 operates in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, integrity and confidentiality, and accountability. We collect only the data we genuinely need to deliver a safe, compliant, and enjoyable gaming experience to players across Pakistan — from Karachi and Lahore to Faisalabad and Islamabad.
pk78 collects personal data that falls into the following categories. We collect only what is necessary for the specific purposes described in this policy.
When you create a pk78 account, we collect your full legal name as it appears on your CNIC or passport, date of birth, email address, Pakistani mobile number, and preferred language. This data is required to create and maintain your account and to comply with our Know Your Customer (KYC) obligations.
To comply with anti-money laundering (AML) regulations and to verify that all players are 21 years of age or older, pk78 may request copies of your National Identity Card (CNIC), passport, or other government-issued photo identification. We may also request a proof of address document such as a utility bill or bank statement dated within the past 90 days.
We collect payment method details necessary to process deposits and withdrawals in Pakistani Rupees (PKR). This includes your JazzCash account number, EasyPaisa wallet number, bank account details (HBL, UBL, Meezan Bank, Allied Bank, SadaPay), or USDT TRC20 wallet address where applicable. We do not store full bank card numbers on our servers — payment processing is handled by encrypted, PCI-compliant third-party processors.
We maintain comprehensive records of all gaming activity on your pk78 account, including game sessions, bet amounts, game outcomes, deposit and withdrawal transactions, bonus claims, and wagering history. This data is essential for account management, dispute resolution, and regulatory compliance.
When you access pk78, our servers automatically log your IP address, device type, operating system, browser type and version, screen resolution, referring URLs, and timestamps of access. This technical data helps us detect fraud, prevent unauthorised account access, and optimise platform performance for Pakistani network conditions.
If you contact pk78 customer support via live chat or email, we retain records of those communications including the content of messages, timestamps, and resolution outcomes. This helps us maintain service quality and resolve any future disputes relating to the same matter.
If you use any of pk78's responsible gaming tools — such as deposit limits, session time limits, cooling-off periods, or self-exclusion — we record your preferences and the dates those controls were activated. This data is treated with the highest level of sensitivity and is never used for marketing purposes.
pk78 collects personal data through the following channels:
pk78 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, identity documents |
| Age & identity verification (KYC) | CNIC / passport, date of birth, address proof |
| Processing deposits & withdrawals in PKR | Payment method details, transaction records |
| Fraud prevention & AML compliance | Technical data, financial data, identity data |
| Providing customer support | Communications data, account data |
| Personalising your gaming experience | Gaming data, device data, preferences |
| Sending promotional offers (with consent) | Email address, mobile number, gaming preferences |
| Responsible gaming monitoring | Gaming data, responsible gaming settings |
| Legal & regulatory obligations | All categories as required by applicable law |
| Platform security & technical optimisation | Technical data, device data, IP address |
pk78 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being processed:
pk78 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose.
pk78 engages trusted third-party service providers to assist with platform operations, including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay), identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. All such providers are bound by data processing agreements that require them to process your data only on pk78's documented instructions and to maintain appropriate security standards.
pk78 may disclose your personal data to relevant gaming regulators, financial intelligence units, tax authorities, or law enforcement agencies where required or permitted to do so by applicable law — for example, in connection with an AML investigation, a court order, or a request from a government authority with jurisdiction over pk78's operations.
In the event that pk78 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.
pk78 may share your data with other third parties where you have given your explicit, informed consent for us to do so. You may withdraw such consent at any time by contacting our support team.
pk78 uses cookies and similar tracking technologies on its platform to deliver a functional, secure, and personalised experience. A cookie is a small text file stored on your device by your browser when you visit a website. pk78 uses the following categories of cookies:
You may configure your browser settings to refuse cookies or to alert you when cookies are being set. However, please be aware that disabling strictly necessary cookies may impair the functionality of the pk78 platform, including your ability to log in and process transactions. pk78 does not use cookies to serve third-party advertising or to track your browsing activity on other websites.
pk78 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| KYC / identity verification documents | Duration of account + 5 years after closure |
| Financial transaction records | 7 years from transaction date (AML requirement) |
| Gaming activity logs | 5 years from date of activity |
| Customer support communications | 3 years from date of communication |
| Marketing preferences & consent records | Until consent is withdrawn + 2 years |
| Responsible gaming records | Duration of account + 7 years after closure |
| Technical / server logs | 90 days on active servers; archived up to 2 years |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification of the individual impossible. Where data has been anonymised, it may be retained indefinitely for statistical and analytical purposes.
pk78 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
While pk78 takes all reasonable and industry-standard precautions to secure your data, no digital platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk78 will notify affected players without undue delay and will take all appropriate remedial action.
As a pk78 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. pk78 will respond to all valid data rights requests within 30 days.
Request a copy of all personal data pk78 holds about you, including your account data, gaming history, and KYC records.
Request correction of any inaccurate or incomplete personal data pk78 holds about you without undue delay.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that pk78 restrict the processing of your personal data in certain circumstances, such as while a data accuracy dispute is being resolved.
Receive a structured, machine-readable copy of the personal data you provided to pk78, suitable for transfer to another service provider.
Object to pk78 processing your data for direct marketing purposes or where processing is based on legitimate interests.
pk78 enforces a strict 21+ age restriction across all services without exception. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification checks, and all accounts are subject to KYC verification that confirms the account holder's date of birth against official identity documentation.
If pk78 discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be securely deleted to the extent permitted by law, and any deposited funds will be returned at pk78's discretion following verification.
Parents and guardians in Pakistan who are concerned about minors accessing online gambling platforms are encouraged to make use of parental control software and to speak openly with young people about the risks associated with gambling. pk78 supports the work of organisations dedicated to the protection of minors from gambling-related harm.
pk78 operates as an international online gaming platform. In order to deliver our services to players across Pakistan, some of your personal data may be transferred to, stored, or processed in countries outside Pakistan, including countries where pk78's technology infrastructure, payment processors, or identity verification providers are located.
Where such international transfers occur, pk78 ensures that appropriate safeguards are in place to protect your data. These safeguards may include contractual data transfer agreements incorporating internationally recognised standard contractual clauses, adequacy assessments, or other legally recognised transfer mechanisms. pk78 will not transfer your personal data to a jurisdiction that does not provide an adequate level of protection for personal data without implementing appropriate compensating controls.
All international data transfers carried out by pk78 are made in compliance with the data protection principles set out in this Privacy Policy and with the applicable laws of the jurisdiction in which pk78 holds its international gaming licence.
pk78 reserves the right to update or amend this Privacy Policy at any time. When we make material changes — for example, changes to the categories of data we collect, the purposes for which we use data, or the third parties with whom we share data — we will notify all registered players by email at the address associated with their pk78 account and by displaying a prominent notice on the pk78 platform upon login.
The date of the most recent revision is always displayed at the top of this page. We encourage all pk78 players to review this Privacy Policy periodically, particularly before making any deposits, claiming any bonuses, or engaging in any significant platform activity. Your continued use of pk78 following the publication of any revised Privacy Policy constitutes your acceptance of the changes.
If you disagree with any changes to this Privacy Policy and do not wish to continue using pk78 under the revised terms, you may request voluntary closure of your account by contacting our customer support team. Any verified real-money balance will be returned to you via your registered payment method following satisfactory completion of all applicable checks.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data pk78 holds about you, please do not hesitate to get in touch with our customer support team through any of the following channels:
When submitting a data rights request by email, please include your registered pk78 username or the email address associated with your account so that we can locate your records and verify your identity before processing the request. pk78 will not action data rights requests that cannot be matched to a verified account.
Six real commitments that pk78 makes to every registered player in Pakistan regarding the handling of personal information.
Every connection between your device and pk78 is protected with bank-grade 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
pk78 verifies every registered player's identity using CNIC or passport documentation. This protects our platform from fraudulent accounts and ensures your genuine account is never compromised by an impersonator.
pk78 will never sell, rent, or trade your personal data to advertisers, data brokers, or commercial third parties. Your data is used exclusively to deliver and improve the pk78 platform experience.
You are always in control of your marketing preferences. Unsubscribe from pk78 promotional communications — PSL offers, bonus alerts, new game announcements — at any time through your account settings.
All personal data and financial records stored by pk78 are encrypted at rest using industry-standard algorithms. Sensitive payment credentials are handled exclusively by PCI-DSS compliant processors — never stored on pk78's own servers.
pk78 retains personal data only for as long as necessary, with clearly defined maximum retention periods for each data category. When data is no longer needed, it is securely and permanently deleted or anonymised.
Join thousands of players across Karachi, Lahore, Islamabad, and Faisalabad who trust pk78 for cricket betting, live Sic Bo, slots, and more — with the peace of mind that their data is handled responsibly and securely. Fast PKR payouts via JazzCash and EasyPaisa, 24/7 live support, and a platform built with your security first.